FAQs • City of Webster Groves • CivicEngage

Do I need a permit to excavate within the City right-of-way?: An excavation permit is necessary for excavating in the City's right-of-way (this includes street pavement, sidewalks running adjacent to the street, and the parkway area adjacent to the street). Excavation permit application

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Public Works

1. I have water leaking in my yard/street. What do I do?: Contact Missouri American Water at 314-996-2420. They will send a representative out to take a look. If it is a homeowner's service line, you will be given detailed information to submit a repair request through the St. Louis County Department of Public Works.

2. My drain/sewer is backing up. What do I do?: Contact a plumber. Routine clogs or tree roots should be easily removed. Your plumber will indicate if it is a broken sewer lateral. If it is, contact the City for repair details at 314-963-5357 or visit our section on sanitary sewer lateral repair.

3. Do I need a permit to excavate within the City right-of-way?: An excavation permit is necessary for excavating in the City's right-of-way (this includes street pavement, sidewalks running adjacent to the street, and the parkway area adjacent to the street). Excavation permit application

4. Why don't we have curbside leaf vacuuming?: The City does not provide curbside leaf vacuuming services due to the cost of the equipment, the lack of available space to compost leaves, and the need for additional staff to perform the composting operation. Some municipalities dedicate much or all of their public works staff to leaf collection for months and our staff has many other responsibilities.

5. What is the schedule for street cleaning?: There is no set schedule for street sweeping. The Public Works Department will clean each street roughly every 6-8 weeks. The City is divided into 5 sections, Northeast, Northwest, Southeast, Southwest, and Central. Public Works rotates around and works in each section until it is complete. They concentrate on the business districts early in the mornings before the shops open and traffic gets heavy.